testimonials
cne courses
testimonials
cne courses
Fun, energetic and inclusive. Suze’s ability to connect and direct the group facilitates learning and bravery in the role play.
Evannah Edge
December 2020Suze is very knowledgeable and experienced. Learn a lot in the course and excited to apply it in my real estate career.
Alice Wong
December 2020Great course, useful content that can be applied to everyday transactions and negotiations. Very well executed over Zoom. Highly recommended to all real estate agents
Rama Saleh
December 2020Love Suze! Sharp and kind! Great materials, will definitely recommend. And let’s work together to get more colleagues across the provinces at least to be trained, that will make every agent life much easier.
Alice Wang
December 2020Very valuable information and was amazingly delivered by Suze. Will definitely take the other CNE courses.
Roula Hassan
December 2020Great Course, Suze you were amazing! Highly recommend it to every realtor, so much to learn from course manuals as well from simply observing your colleagues in the course. You really get a real view of how people have so many differently styles in the negotiation process. The manual was great specially the handouts that were given to plan out the negotiation process!
Monica Wahba
December 2020Suze Cumming has a way of making you comfortably uncomfortable. The only way to grow is to be stretched and these courses do just that! Suze’s vast experience adds a layer to these courses that give real life examples that are applicable to what we do every day as agents. I have never felt more engaged by or in a course. The CNE courses should be on every agents’ radar if you really want to be a disruptor in the real estate arena with a focus on excellence in customer service and competency.
Rebecca Aitken
December 2020The course content is incredible, the instructor is knowledgeable and clear. I loved the part of how to negotiate through emails. I am quite impressive with the amount of information we got in 4 days. Thank you Suze! You are amazing!
Cristina Osorio
December 2020Amazing material, just enough time to get everything in without getting tired/exhausted. Allows attendees to focus 100% the whole time and truly get good learning out of it.
Nella Willett
December 2020This course focusing on the Buyer has addressed the right issues of knowing what to say and how to communicate most effectively with all the parties on behalf of my client. Combining master negotiation awareness and building on the skillset of CNE1, this course takes me into the mind of the buyer with newly found confidence to achieve that successful outcome we all desire! Thank you Suze!
Mark Whitaker
December 2020
This course is incredible and a must with Suze as the instructor. We have all (I hope) taken many negotiating and professional development courses over the years, but Suze’s delivery of this course material will take your skills to another level even if you are already the best negotiator in your marketplace. I highly recommend this designation course.
November 2013Just wanted to thank you and tell you that taking your MCNE course has been one of the best decisions I’ve made in my career. I don’t think I was a horrible negotiator, but I wasn’t as confident as I would have liked. Since taking your training, I’ve become a stronger negotiator and most importantly…..I trust and believe in myself. Thank you, for helping me deliver my clients a better version of “Jen the Agent”!! Just this month I’ve gotten 3 firm offers, 1 conditional, 1 under negotiations and 2 new listings!
April 2015I have been dealing with an offer for 3 weeks now on a residential property with a very competitive agent. My MCNE skills, I truly believe, are what got this offer accepted. I dealt with this in a totally different way to what I have before. Stand after stand I simply did not argue, BATNA, that I may not have recognized and used before, asking more questions and offering a bigger piece of the pie! My clients were super impressed at what they felt was a very different way to get the job done. Just needed to say thank you!
January 2016It is an absolutely fantastic set of courses with material and course content that when learned well, practiced, and applied to our business can only allow us to surface above our peers and excel in our industry.
June 2016I found this course worth every minute of my time.
October 2017Best 2 days I have spent in the industry. Undeniably important. Suze provides us with a toolbox of strategies and a wealth of information to help us gain a competitive advantage in our market place. Can’t wait for the CNE2 & 3.
October 2017One of the best courses I’ve taken in years!
October 2017Suze was excellent. A must have course!
October 2017Great Job Suze! Such wonderful information!
October 2017Suze was beyond knowledgeable. Amazing Teacher!
October 2017Suze and her team were terrific. I have never been so enthralled in a course before. So impressed.
November 2017The CNE course has been great for adding to my toolbox and building y confidence when it comes to negotiating in my real estate career or life in general.
November 2017Negotiating is a huge part of our business and I am pleased to say that I feel I went from a good negotiator to a great problem solver.
January 2018Every agent should do this class. Suze is awesome and very knowledgable. Looking forward to doing CNE2 &3.
January 2018Suze is very knowledgable, taking the time to explain all aspects. Really good course!
January 2018Course was valuable and sharpened my negotiating skills in a way that I will use in my day-to-day business.
January 2018This last course with Suze in Vancouver was CNE 3 and it was my final course before achieving the MCNE designation. It’s really hard to describe just how helpful these courses have been for my business. They have been nothing short of transformative. It also helps in life, and it’s great to take a course that really transcends business lines and into the personal side as well. I have been able to connect with my clients better, make better relationships with the local agents I work with, and have greatly impressed those I’ve worked for with my newfound attention to detail when it comes to negotiating terms on their behalf. I really think this should be required learning for realtors. Dealing with other CNE and MCNE agents makes life much easier. I’m very thankful to Suze and to you for the opportunity to take this course. Thank you!
September 2019I finished my MCNE this past week and thoroughly enjoyed the training. Suze has the perfect combination of vast experience as a successful Realtor & smart, effective teaching/coaching skills. She’s a self-proclaimed “nerd” when it comes to ‘the nature of real estate’ and is devoted to continuous learning and effective teaching.
The course provided me with the necessary skills to take my skill to the next level. I feel like I have a new toolbox with me that will solve and provide me with the key to bringing parties together successfully and effectively as well as recognizing when there simply is not a deal to be had. I was bursting with enthusiasm to try out my new skills and have been doing so at every opportunity. I strategically think through the negotiations, measuring my client’s power and ascertaining as much information about the other side. My lawyer-client had a stereotypical view of Realtors – unskilled, over-paid …. Now, she is spreading the word about her experience.
I have at times in the past struggled when conveying my value proposition to clients. Not anymore.
September 2019I love the insights you provided in the MCNE® course. It’s amazing how smoothly things go when I make an effort to work collaboratively! Removing conditions on my third smooth deal this month!
September 2019Thanks Suze, Things are so good. The MCNE® course was a turning point for me and the way I run my business. I have made an additional $50,000+ this year, just because of the way I speak and negotiate.
September 2019This is by far the best class and most professional group ever.
September 2019If you want to upgrade your skills, be competitive, help more people; I encourage you to invest in yourself and let Suze facilitate your groweth experience, you won’t regret it! My mindset and education have been greatly enhanced.
September 2019
I am back to work this morning having spent four energy filled days with an extraordinary group of realtors from across Canada. Not only was the content and delivery of the MCNE course so very valuable in sharpening my skills as a skilled professional, I was able to build valuable networking relationships that will no doubt build my business. Thank you Suze for sharing your skills and experience.
September 2019Obtaining my MCNE has been not only mind-opening but instantly invaluable in my real estate business. However the experience of being in a learning environment with so many top producing agents eagerly dedicated to learn the techniques to better negotiating was both truly inspiring and amazing! These folks are now my friends and mentors and I am forever grateful!
September 2019It is not often that I give 100% top-scoring (5 out of 5) on an evaluation. This course was 100% excellent and taught perfectly.
September 2019A must do. One of the best training sessions I have done. Suze was a fabulous facilitator. You can tell she is very passionate about what she teaches and makes it very interesting for us to learn. I can’t believe I sat for 2 days and wasn’t bored for one minute.”
September 2019Suze is a pro – it was an excellent course. Thank you for all the new knowledge you gave me!
September 2019This is very important information for everyone who is serious about their career – practice these skills! Suze, you are awesome and amazing and so knowledgeable. Thank you
September 2019The content in this course was invaluable in helping me hone my negotiating skills. In particular, the e-mail section was very enlightening & I can use the information I learned immediately become a better agent for my clients!
Sue Anfang
December 2020The course is just phenomenal! I’ve always felt uncomfortable with the traditional scripts we’d been trained before as I don’t feel it naturally came from me. Sometimes it freezes you when you are faced with someone in a conversation where it demands adapting to current situations where the scripts are really unresponsive of. Here at CNE 2, and even since the Core Concepts Course, we were taught how to communicate naturally. I like it. It’s genuine. It’s human.
Neil Abam
December 2020I believe CNE1 is worth investing our time and money in it. It was has great material to learn and execute it, not only in Real Estate Industry, but in every aspects of business and life situations.
Mushtaq Sayed
December 2020Taking the CNE1 course online was great! Shorter learning sessions, fewer distraction and breakout sessions with role play all made for a positive and fun learning experience. I would highly recommend this course.
Susan Otto
December 2020CNE1 was an incredible experience – gained so much knowledge and made some great new connections. All in all, definitely helped me up my game as a realtor and that ultimately was my exact goal. If you want to be better, if you want to serve your clients better and understand the nuances of the business better.. take this course!
Fahad Rehman
December 2020A wonderful course, should be mandatory for all realtors. We’ve covered the most important part of our jobs – negotiations, in a very easy to understand and challenging (important for learning) format. Puts a lot of things into perspective in the industry and most importantly, helps to become a better representative for your clients.
Rita Alexander
December 2020I’ve been a real estate agent for over 15 years and still gained a wealth of knowledge from CNE1. Suze is a fantastic presenter and keeps everything moving at an appropriate pace which makes it easy to stay engaged. I am looking forward to completing CNE 2 and 3 later this month.
Colin Gilroy
December 2020I highly recommend taking your CNE! A very worth while course, and Suze is incredibly knowledgeable. She helped me completely change my point of view on my negotiation techniques entirely over just 4 days! Thank you!
Krista Hebert
December 2020This course was full of practical negotiating learning, industry best practices with the HOW and Practice to do it! I looked so forward to this course each day. It challenged each of us but in an interesting, fun and comfortable way. Suze is competent, experienced and forthcoming in her feedback. Thank you so much!
Mary Lynn Ghinzel
December 2020Fantastic course, and a great opportunity to hone my skills as a negotiator and to best represent my clients. Course content is relevant, engaging and thought provoking.
Christina Elliot
December 2020Suze did an exceptional job in showing us the importance of being a strong negotiator for our business and the benefit of our clients. She was very knowledgeable and entertaining too. I felt that we were learning from the best.
September 2019You were amazing, the two full days were amazing. Seldom do I come out of a seminar, being it a few hours or days, feeling like I definitely got a lot out of it and it made me hungry to get more. Yes, that’s how good you are, and real, which I appreciate.
September 2019Invaluable—this will lead you to becoming a better negotiator and ultimately, a more productive agent. Priceless!”
September 2019Insightful, informative, inspiring and fun!
September 2019It will expand your mind and push your limits and understanding of what negotiating really means.
September 2019The CNE course was absolutely informative and well worth the price of admission! The tools presented and how it was presented made it easy to reconstruct and use on a daily basis when dealing with clients and other realtors.”
September 2019This course is completely worthwhile – it’s fantastic. It’s proactive, necessary and results-oriented.
September 2019Insightful is an understatement about the CNE Negotiation Course. The most practical negotiation I’ve taken – Specific to real estate with Canadian Content
September 2019As a brand new agent who has been in the business less than a year, I feel I really benefited from your two day class. I have chosen three points which are SUCCESS, BATNA, and LEFT/ RIGHT BRAIN from the class, and I will always use them as guides for real cases. I am very excited!
At the same time thank you for creating this unique environment for us, I have learned so much from my fellow classmates at the same time. I believe everyone gained some knowledge and would think outside the box for their cases. I would 100% recommend your class to others.
P.S. the role playing is really fun!
September 2019I wanted to say thank you for teaching such a marvelous course, so well. I feel I have come away armed with tools and strategies to help me not only in real estate but in my life as a whole. I am looking forward to using my new skills.
September 2019In a climate where it’s hard to impact change and an industry full of what I feel is the “old school” train of thought and approach to business The Nature of Real Estate CNE course is a breath of fresh air. Thoroughly enjoyed the course material and instruction.
September 2019I thoroughly enjoyed the Certified Negotiation Expert Course in Toronto with Suze and will be taking the MCNE in the fall. Suze’s energy, enthusiasm, and real-life examples inspired us all. Looking forward to working with the new skills I acquired and taking my business to the next level. Thanks Suze
September 2019I found the CNE course really helped build my confidence when it came to negotiating with the different personality types, discussing buyer rep agreements with people and really listening to their needs. Suze really helped with distinguishing between different people and what approach works with them. How to LISTEN to what a buyer/seller is saying to you. The persuasion approach is something that I found to be really helpful.
Overall, I think that whether you are a seasoned agent or a brand new agent, you can learn something from this two-day course.
September 2019Well worth the time and money investment. Beyond the designation. Real tools to be used.
September 2019It was such a great course. I really learned a lot from it. One of the reasons that I decided to take the CNE® course was that negotiations were the one part of real estate that I did not particularly enjoy. I think a lot of agents, myself included, thought that real estate negotiations always had to be competitive and that the more competitive we were and our ability to use competitive tactics more effectively meant we were the better negotiator. After taking the CNE® course, I am excited to use my new found knowledge to make negotiation a purposeful and enjoyable aspect of real estate.
September 2019I took the CNE course in 2014 and it changed the way I saw the business. Since then I have been coaching with Suze and her colleague Tracy and they have been instrumental in my success. Suze is the real deal. Take the course.
September 2019The CNE course is really your “secret weapon”. In my opinion, all agents need to take this course, as negotiations are key to success in our business. Suze helps guide to through when to push gently and give a little. Really one of the best courses I have taken over my career. It’s important to invest in learning how to negotiate, as learning this skill is the best gift you can give your sellers and buyers. It should be mandatory training. If you even can take away one item of value, then really it’s a huge win.
September 2019The CNE course with Suze as the facilitator is a not to be missed opportunity. I’ve been working with Suze ever since taking the CNE as my coach and part of my mastermind group. Suze’s knowledge, passion and facilitation skills are remarkable. I have used the skills I learned in this program every day since during the course of my business, and I don’t know where I would be without them. In this market, negotiation skills matter more than anything else – this course will give you the skills you need to negotiate on behalf of your clients with confidence.
September 2019Awesome and Educational. A must do for any REALTOR® interested in doing great things for their clients
September 2019Email is becoming a huge part of our business and this course addresses how to use it effectively.
September 2019For the first time in a long time, I walked away from a training day feeling like I had opened up another chapter of my mind! I realized that while I had already been doing much of what was taught, I had never actually labelled it. I hadn’t considered how, or why, all of these emotions occurred and how they influenced my business.
It was fascinating to watch both new and old Realtors battle it out and dissect their own personality types and daily ways (and errors!) of managing particular situations.
I had never realized that, in my own business, I tended to enter negotiations in a collaborative way, later escalating to the competitive approach, and eventually returning back to the collaborative approach. It was so fun to recognize and identify my own practices. It was also GREAT to share laughs with colleagues– Lord knows we all need more of that in this business!
Thank you so much. See you in the late autumn!
September 2019A must-take, especially if you care about getting the best deal for yourself and your clients.
September 2019I’ve gone to Ferry, Robbins, Leader and Buffini. Buffini is now number two while The Nature of Real Estate takes top spot with me. Thanks for the CNE® course, Suze.
September 2019I would like to thank you for doing such a great job in training us in the last two days on the various negotiation skills and strategies. I have thoroughly enjoyed the CNE® course and believe the skill learned over the last two days will help me become a better real estate salesperson.
September 2019The CNE® course was absolutely informative and well worth the price of admission! The tools presented and how it was presented made it easy to reconstruct and use on a daily basis when dealing with clients and other realtors.
September 2019Incredible information, many A-HA moments!
September 2019Thank you once again for your effective and vibrantly presented CNE® seminar!
September 2019It is much easier to negotiate following the CNE® methods. The course was beneficial, fun and truly awesome!
September 2019I would definitely recommend this course to other agents. It will make you stand above the crowd. It will give you a competitive edge in the market. Great presenter made the course extremely enjoyable.
September 2019The course has really cause me to think and decide what is important to me in my business.
September 2019The CNE1 Online was extremely well put together and collaborative, I am amazed with how much knowledge I gained, as well as how many skills I was lacking that I now have in my negotiator’s toolbox! Suze is an amazing instructor who made a very challenging course fun. This course really should be mandatory for all realtors. Thank you to Suze for an excellent course.
Dana Elizabeth
December 2020Suze was an amazing teacher. It was a fun and memorable experience as she used real life examples to help us understand negotiation tactics.
Stephen Moore
December 2020This was a great opportunity for me being a new agent and learning the require skills to gain more confidence and understanding for how negotiations should go in a offer presentation. This course was really helpful and I recommend everyone to take an opportunity to enroll as there is a lot of valuable information.
Sukhraj Singh
December 2020
Great Course. It helps you focus on how to be a better negotiator and an excellent agent. Definitely recommend it.
Asheesh Jaitly, Century 21 Leading Edge
December 2020Great content that is not only immediately applicable, but also immediately makes you a better realtor. Great stuff!!!
Andrew Shevtson
December 2020This is definitely a course you will want to take as a Realtor. It is in depth and makes sense of the art of negotiation. The instructor breaks it down into learning which is simple and easy to absorb. I highly recommend this course.
Leila Khan, Century 21 Leading Edge
December 2020Awesome Class! Suze clearly knows what she’s talking about and share’s it really well in terms everyone can understand. Makes everyone feel completely comfortable.
Veronica Seneviratne, Century 21 Leading Edge
December 2020“This was a fantastic course. The skills you learn can be immediately utilized to make a huge difference in your conversations and negotiations with your clients. If you want to elevate your skills, your professionalism then this course is a great asset to your toolkit. I am now an MCNE graduate and know that I have sharpened my saw and taking my business to the next level. Thank you for offering this course.” Eric Perron, Re/Max Affiliates, Ottawa.
November 2020“This is without question one of the best courses I have taken and is a must for any agent interested in serving their clients at the highest level.” David Kureluk, Royal Lepage Sussex.
November 2020“A wonderful educational course on the psychology and underlying factors that play into negotiation.” Jeremy Semple, Re/Max Camosun Realty.
November 2020For the first time in a long time, I walked away from a training day feeling like I had opened up another chapter of my mind! I realized that while I had already been doing much of what was taught, I had never actually labelled it. I hadn’t considered how, or why, all of these emotions occurred and how they influenced my business.
It was fascinating to watch both new and old Realtors battle it out and dissect their own personality types and daily ways (and errors!) of managing particular situations.
I had never realized that, in my own business, I tended to enter negotiations in a collaborative way, later escalating to the competitive approach, and eventually returning back to the collaborative approach. It was so fun to recognize and identify my own practices. It was also GREAT to share laughs with colleagues– Lord knows we all need more of that in this business!
Thank you so much. See you in the late autumn!
September 2019A must-take, especially if you care about getting the best deal for yourself and your clients.
September 2019I’ve gone to Ferry, Robbins, Leader and Buffini. Buffini is now number two while The Nature of Real Estate takes top spot with me. Thanks for the CNE® course, Suze.
September 2019I would like to thank you for doing such a great job in training us in the last two days on the various negotiation skills and strategies. I have thoroughly enjoyed the CNE® course and believe the skill learned over the last two days will help me become a better real estate salesperson.
September 2019The CNE® course was absolutely informative and well worth the price of admission! The tools presented and how it was presented made it easy to reconstruct and use on a daily basis when dealing with clients and other realtors.
September 2019Incredible information, many A-HA moments!
September 2019Thank you once again for your effective and vibrantly presented CNE® seminar!
September 2019It is much easier to negotiate following the CNE® methods. The course was beneficial, fun and truly awesome!
September 2019I would definitely recommend this course to other agents. It will make you stand above the crowd. It will give you a competitive edge in the market. Great presenter made the course extremely enjoyable.
September 2019The course has really cause me to think and decide what is important to me in my business.
September 2019Of the courses I have taken at CREB, I thought yours was the best value in terms of money spent, course content, and your engaging teaching style.
September 2019I wanted to quickly thank you for a super course in Toronto last month. Your Certified Negotiation Expert® (CNE) course delivered far more than I anticipated and I am happy to say that the models work, and using a negotiation planning guide adds incredible strength to the process. I would highly recommend this course to any Realtor®, regardless of their industry experience, who wants to be regarded as a professional and deliver the very best to their clients. All the best Suze, and thanks again for delivering valuable education to our industry.
September 2019Thank you for the great course last week. I really enjoyed the two day session and feel it’s made a world of difference in my interaction with potential clients already! I was able to speak to someone over the phone who called me on one of my listings, and when I asked about introducing her to other properties, she answered that she has chosen to only work with listing agents. I used the metaphor, ‘using the listing agent to sell your home is like hiring the coach of the opposing team’. It was great! After meeting with them at the home, I told them (with confidence) that if they hire me to help find them a home, they are hiring someone who has their Certified Negotiation Expert® designation. They were immediately impressed! So would I be, if I do say so myself!
September 2019Every real estate salesperson MUST take this course in order to be successful in this field. Knowledge is POWER!
September 2019Thought the class was great. The instructor was amazing and I wish we had more time.
September 2019Suze is a fabulous lecturer. Information was valuable, necessary, relevant and interesting.
September 2019Would recommend to everyone who is serious about their career in Real Estate.
September 2019I have learned extensively in this course. It gave me knowledge and confidence on how to approach my deals with professional and educated skills.
September 2019This course helped cement some of my current practices by adding language to them and helped me build on what I already know with a lot of new information.
September 2019After the 1st day of classes, I had a meeting to negotiate on some units in a luxury development. I felt so prepared and confident going in and was able to secure 4 prime units at amazing pries with all the upgrades included. Needless to say, my clients are thrilled. Suze’s teaching style is simple, concise and relevant, and she arms you with tools you can use in your practice right away. Highly reccomended!
November 2019Suze is a brilliant presenter and I instantly felt drawn to her teaching technique and personality. I’ve done a lot of coaching and courses and she is my favourite facilitator to date!
November 2019Suze is an awesome teacher and coach who knows this business inside and out. Take her courses and soak it up!
November 2019A truly phenomenal course and skill set that not enough Real Estate Agents have. Recommended for every realtor.
November 2019Entering this course, I was somewhat confident that I was a good negotiator. I quickly discovered that I had a lot to learn. By the end of the two days, I was confident I had become a much better negotiator. Excellent course, highly recommended!
November 2019Suze handled the subjects and material with such a great sense of humour and a good dose of realism.
November 2019Your career and life depend on this course
November 2019Loved this course – every agent should take it.
November 2019Truly a great experience for the mix of generations to better my understanding of approaching them all. Suze’s approach with examples of real-life is so valuable for applying the techniques to our real estate negotiations.
November 2019An excellent course with great content. I would recommend it to any agent, new or experienced! I’d say one of the biggest strengths are Suze’s responses to student questions- she’s intelligent and without judgement.
November 2019The 3 CNE courses have been a huge contributor to strengthening my negotiating skills. I look forward to learning from Suze every chance I get and highly recommend these courses to agents of all experience levels. Sharpen your negotiation skills with the nature of real estate now!
November 2019