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Stop Overspeaking to Earn the Trust and Gain More Clients

Suze Cumming | November 4, 2021

Overspeaking has different definitions, and all of them are detractors from your ability to connect with someone and earn the right to represent them.  

Here’s what some of the dictionaries have to say on Overspeaking:

  • To speak too much; to use too many words.
  • Exaggerate
  • Pointlessly or annoyingly talkative
  • Talks too much about a subject not connected with what the group was speaking of.

People hire you to represent them in the sale and/or purchase of their home because they like, trust and respect you.   

Imagine you are speaking with a potential client. You really want the opportunity to work with them. You genuinely care about them, you feel that you’d be a great fit, you know you’d work super hard, and you really could use the business. All of this makes you a bit excited and a bit nervous. 

During the conversation, you are so anxious to show them how great you are that you overspeak. What happens? In many cases, this overspeaking will dilute the trust and connection required to establish a successful business relationship.  

There are many skills required to be a great REALTOR®. One of them is high-level communication. It’s not easy. What we say and how we say it has a massive influence on how people perceive us. The first barrier to effective communication is our own biases, beliefs, and internal dialogue. Learning to turn that off is a great place to start. When you know yourself, you have the awareness to set yourself aside and be present for the client. This will help you avoid overspeaking.  

Stop Overspeaking to Earn the Trust and Gain More Clients

Suze Cumming | November 4, 2021

 

Overspeaking has different definitions, and all of them are detractors from your ability to connect with someone and earn the right to represent them.  

Here’s what some of the dictionaries have to say on Overspeaking:

  • To speak too much; to use too many words.
  • Exaggerate
  • Pointlessly or annoyingly talkative
  • Talks too much about a subject not connected with what the group was speaking of.

People hire you to represent them in the sale and/or purchase of their home because they like, trust and respect you.   

Imagine you are speaking with a potential client. You really want the opportunity to work with them. You genuinely care about them, you feel that you’d be a great fit, you know you’d work super hard, and you really could use the business. All of this makes you a bit excited and a bit nervous. 

During the conversation, you are so anxious to show them how great you are that you overspeak. What happens? In many cases, this overspeaking will dilute the trust and connection required to establish a successful business relationship.  

There are many skills required to be a great REALTOR®. One of them is high-level communication. It’s not easy. What we say and how we say it has a massive influence on how people perceive us. The first barrier to effective communication is our own biases, beliefs, and internal dialogue. Learning to turn that off is a great place to start. When you know yourself, you have the awareness to set yourself aside and be present for the client. This will help you avoid overspeaking.  

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